Customer Support

How May We Serve You


Our services allow businesses to be more reliable, flexible, and scalable. All of our services include affordable access to support and maintenance.

Support

Guides

Chat

Call

Email

Visit

Have a project in mind? Come check out our offered services!

Customer service that stands out

Solv-it is dedicated to helping clients get the most from their services. We strive to offer great support options that meet the needs of our clients.

Whether you prefer working with a live agent, calling us by phone, contacting us by email, or even an on-site visit, we've got what you need. Solv-it employs highly trained support professionals who can assist with any of our related services.

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Personalized support

Customized guides and reports are included with many of our services to ensure our clients a full understanding of what they need.

With flexible support packages and plans, we can offer our clients as little or as much assistance based on their specific needs. We are always happy to help in any way we can to improve our clients' productivity and efficiency.

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FAQ

Frequently Asked Questions


If you have any other questions, please feel free to contact us.

Does my service include free support?

All services include a free period of support and maintenance that can be extended or upgraded as needed.

Are my services confidential?

At Solv-it, we value and respect the privacy of our clients, and can even sign an NDA if requested.

Where can I select a support package?

All our services include a free support package. Addition plans and extensions can also be purchased at any time.

Can I cancel my support subscription?

You may cancel your support subscription at any time. Once canceled, you will not be charged for the next billing cycle depending on the monthly or yearly plan selected.

How long are your contracts?

We offer monthly and discounted yearly subscriptions. You can upgrade or cancel your subscription at any time with no further obligation.

Can I request a refund?

We strive to ensure our client's full satisfaction and approval before final delivery of any of our services. However, we do not issue refunds at this time.

Contact Us

Let Us Know


If you are an existing customer, please feel free to contact us with your Client ID so that we may get back to you as soon as possible, otherwise please visit our contact page.

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